Rental car salt lake city airport3/1/2024 ![]() ![]() People rely on these services and use vehicles to ensure their families are safe - if you book 4 hours before pickup - I would expect the class of car to be available. Pass you around until your will to live ebbs away. Rental car counters are located in the Gateway Center, which is adjacent to the parking garage and accessible from the terminal by using the two bridges in the baggage claim area. Useless customer service - Payless and Avis don't recognize booking depending who you call. Salt Lake City International Airport offers a variety of rental car providers and convenient access to rental car services. Bad counter service - provide no additional options and tries to pretend it is an upgrade. Even though I was refunded - I was down the tow charge and the 1.5 days of vacation. I understand how fleet business works but these guys take the biscuit. ) but what about all that lost time because they can't run a car rental business. ![]() they finally gave me a refund (still being processed. And after 1 and half days of my vacation on the phone being passed from Avis customer service to Payless who didn't recognize my booking. I ended up getting it towed myself back to SLC. They could not provide an alternative and would not tow the car without charging me even though the I explained the minivan would not be suitable. It snowed more overnight and the minivan was useless in those conditions. I made it to my destination somehow which was extremely stressful given the wife and kids. On arrival, there were no options other than minivan at pickup. Booked a standard SUV a few hours before pickup because it was snowing. ![]()
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